Air New Zealand lost your bag? Tracking it just got easier with Find My app

Stories of baggage going lost, when the world started travelling again in 2022 saw an increase in people putting Apple AirTags and other location devices in their bags. The trackers gave travellers peace of mind when their luggage landed with them. If the bag went on a holiday of its own, passengers would have to tell the airline where it was. But now, the airlines themselves are going to be able to track a passenger’s lost bag if it has an AirTag inside, with a new shareable link. Air New Zealand has enabled Apple’s Find My Share Item Location feature, available on running iOS 18.2, iPadOS 18.2, or macOS 15.2 or later. Travellers with an AirTag or other Find My network accessory in their bag will be able to generate a live location link in the Find My app and share it with the airline’s customer service team. By sharing a location link, Air New Zealand’s team will be able to see not only where the bag was last scanned at the airport but also its recent location. For Air New Zealand passengers, a new option to "Add AirTag location to existing report" was available within the "Delayed or Damaged Bags" section of the Air NZ app. Once submitted, this information is securely shared with the airline's Baggage Tracing team.<br/>