Air Canada was ordered to pay him $15K for his delayed flights. Now they're fighting back

For the last two and a half years, Rejean Landry has been caught in a legal battle with Air Canada, seeking compensation after his family arrived at their final destination more than 24 hours late. In November, a judge in Ontario's small claims court ruled in the Ottawa man's favour, ordering Air Canada to pay almost $15,000 dollars. "And we were happy, satisfied, relieved for a few weeks," Landry said. "Until yesterday, when I got a notice of appeal from Air Canada." Experts say that large companies are increasingly willing to appeal decisions and fight passengers in court to avoid compensating them, despite the hefty legal fees they incur. Air Canada declined to comment to CBC because Landry's case is still in court. When Landry decided to take his children, Sebastien and Emali, on a vacation to Lisbon in July 2022, he knew there could be some complications. Pandemic restrictions had eased and Canadians were packing airports across the country. But when they arrived at the airport in Montreal, they watched as their flight was delayed "over and over and over," Landry said. Panicked and desperate, Landry said he bought three new tickets for the next day. When they arrived in Toronto for a layover and spoke to the woman at Air Canada's desk, she told him he would be refunded. They eventually landed in Portugal, more than 24 hours later than they planned. Story has more.<br/>