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Delta to roll out touchless curb-to-gate domestic check-in

Delta said Thursday it will begin testing touchless check-ins for domestic flights next month at Detroit Metropolitan Wayne County Airport, the latest example of how the coronavirus pandemic is changing the travel experience. Delta said it will expand the test in Detroit to include bag drop and boarding early next year and is exploring a curb-to-gate facial recognition option that would replace the need to present government-issued IDs across its network. Bill Lentsch, Delta’s chief customer experience officer, said the COVID-19 pandemic has “deepened the importance of providing a touchless experience.” The option will be available for US domestic travelers who are TSA PreCheck or Global Entry members.<br/>

KLM to retrofit Embraer E190s and Boeing 737s with Recaro seats

KLM has ordered 56 shipsets of Recaro seats to install across part of its mainline and regional fleet. The German manufacturer says the KLM deal spans more than 5,500 SL3710 seats and nearly 2,000 from the BL3710 line. Deliveries are scheduled for February 2021. The seats will be retrofited to “a number of” KLM CityHopper Embraer 190s and mainline Boeing 737-800s, and also factory-installed on new E195s. “Not only is this our first step into the regional aviation sector, but it’s also the first time Recaro has outfitted Embraer aircraft,” states Recaro CE Mark Hiller.<br/>