US: Airlines boost on-time performance from last year
US airlines posted a better on-time rate for May, and complaints dropped compared with the same month last year. The DoT said Thursday that 83.4% of domestic flights arrived on time in May, up from 80.5% a year earlier although down from April. Hawaiian Airlines and Alaska Airlines had the best on-time ratings, with each posting a mark of at least 90%. Spirit Airlines had the worst on-time record, followed by Virgin America — both were under 77%. Those airlines canceled 0.5% of their domestic flights in May. That was the third-lowest rate on record and was better than the 1.1% cancellation rate in May 2015 and 0.9% in April 2016. Spirit had the highest cancellation rate, about one in every 70 flights. Complaints fell 24% from May 2015, although they increased over April. <br/>
https://portal.staralliance.com/cms/news/hot-topics/2016-07-15/general/us-airlines-boost-on-time-performance-from-last-year
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US: Airlines boost on-time performance from last year
US airlines posted a better on-time rate for May, and complaints dropped compared with the same month last year. The DoT said Thursday that 83.4% of domestic flights arrived on time in May, up from 80.5% a year earlier although down from April. Hawaiian Airlines and Alaska Airlines had the best on-time ratings, with each posting a mark of at least 90%. Spirit Airlines had the worst on-time record, followed by Virgin America — both were under 77%. Those airlines canceled 0.5% of their domestic flights in May. That was the third-lowest rate on record and was better than the 1.1% cancellation rate in May 2015 and 0.9% in April 2016. Spirit had the highest cancellation rate, about one in every 70 flights. Complaints fell 24% from May 2015, although they increased over April. <br/>
