Southwest flight cancellations extend to second day on IT outage
Southwest Airlines customers struggled for a second day as the carrier worked to recover from a technology failure that grounded some planes and prevented travellers from checking in for flights. The carrier canceled 335 of its 3,900 daily flights Thursday after dropping 700 from its Wednesday schedule following the mid-afternoon crash of its network. The “vast majority” of operating systems were running by early Thursday, CE Gary Kelly said. The disruption occurred when an unspecified piece of equipment failed and a backup system also malfunctioned, Kelly said. The carrier has been working to replace much of its “old technology” that may have caused the problem, which didn’t appear to be related to a system crash that occurred in October, he said. <br/>
https://portal.staralliance.com/cms/news/hot-topics/2016-07-22/unaligned/southwest-flight-cancellations-extend-to-second-day-on-it-outage
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Southwest flight cancellations extend to second day on IT outage
Southwest Airlines customers struggled for a second day as the carrier worked to recover from a technology failure that grounded some planes and prevented travellers from checking in for flights. The carrier canceled 335 of its 3,900 daily flights Thursday after dropping 700 from its Wednesday schedule following the mid-afternoon crash of its network. The “vast majority” of operating systems were running by early Thursday, CE Gary Kelly said. The disruption occurred when an unspecified piece of equipment failed and a backup system also malfunctioned, Kelly said. The carrier has been working to replace much of its “old technology” that may have caused the problem, which didn’t appear to be related to a system crash that occurred in October, he said. <br/>
