Arik accuses NCAA of ‘bad faith’ over sanction
Arik Air has accused the Nigerian Civil Aviation Authority (NCAA) of acting in bad faith over its decision to impose a N6m (US$19,000) fine on the airline for its alleged poor handling of passengers’ luggage from London. The airline said the official communication procedure to respond to the alleged infraction has not been fully explored before the regulator went public with its decision. In its reaction, Arik Air’s spokesman said NCAA’s action of publicising the letter before the airline had an opportunity to formally respond by the deadline stated in the letter, was unprofessional. He said NCAA had invited the management of the airline to an informal meeting Dec 16 where it explained the circumstances leading to the sequence of events and detailed the efforts it made to recover the luggage. <br/>
https://portal.staralliance.com/cms/news/hot-topics/2016-12-30/unaligned/arik-accuses-ncaa-of-2018bad-faith2019-over-sanction
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Arik accuses NCAA of ‘bad faith’ over sanction
Arik Air has accused the Nigerian Civil Aviation Authority (NCAA) of acting in bad faith over its decision to impose a N6m (US$19,000) fine on the airline for its alleged poor handling of passengers’ luggage from London. The airline said the official communication procedure to respond to the alleged infraction has not been fully explored before the regulator went public with its decision. In its reaction, Arik Air’s spokesman said NCAA’s action of publicising the letter before the airline had an opportunity to formally respond by the deadline stated in the letter, was unprofessional. He said NCAA had invited the management of the airline to an informal meeting Dec 16 where it explained the circumstances leading to the sequence of events and detailed the efforts it made to recover the luggage. <br/>
