Class-action lawsuit against Air Canada approved
A British Columbia law firm says the Superior Court of Quebec has authorised a national class action lawsuit to begin against Air Canada over a glitch in ticket prices that occurred in Aug 2015. The airline’s website had offered a package of 10 flights within Western Canada for a total cost of C$800 before taxes. Two Calgary men quickly snapped up the promotion and received confirmation numbers and receipts. But when they tried to book a trip, they couldn’t find their purchases on their Air Canada accounts. When they called the airline to inquire, they were told the package deal was supposed to be priced at $8,000. Air Canada later said a “computer loading error” resulted in a temporary mispricing that offered the 10-flight package at $800 instead of the correct price of $8,000. <br/>
https://portal.staralliance.com/cms/news/hot-topics/2017-02-02/star/class-action-lawsuit-against-air-canada-approved
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Class-action lawsuit against Air Canada approved
A British Columbia law firm says the Superior Court of Quebec has authorised a national class action lawsuit to begin against Air Canada over a glitch in ticket prices that occurred in Aug 2015. The airline’s website had offered a package of 10 flights within Western Canada for a total cost of C$800 before taxes. Two Calgary men quickly snapped up the promotion and received confirmation numbers and receipts. But when they tried to book a trip, they couldn’t find their purchases on their Air Canada accounts. When they called the airline to inquire, they were told the package deal was supposed to be priced at $8,000. Air Canada later said a “computer loading error” resulted in a temporary mispricing that offered the 10-flight package at $800 instead of the correct price of $8,000. <br/>
