Kuwait Airways prepares for Amadeus switchover

Kuwait Airways is to complete switching over its booking, ticketing and reservations system to the Amadeus Altéa Suite of products within the next 6 months. The switch is the latest stage in efforts to revive the airline, which had fallen behind the curve in comparison to competitors in the Gulf. Kuwait Airways’ elderly fleet is being renewed, the workforce is being thinned and a new terminal planned. Amadeus is the latest factor in the modernisation equation. Work on introducing the system has been underway for the past few months, with phase 1—the booking, ticketing and reservations system cut-over—scheduled for the current quarter. The second phase, which includes the departure control system, is scheduled to be fully implemented by the end of Q3 2017. <br/>