Southwest transitions to Amadeus system
Southwest began operating all of its flights under its Amadeus reservation system May 9. The carrier has already done most of the heavy lifting to move to the new system, but the cutover marks a major milestone in its multiyear effort to update and simplify its booking technology. The airline will move to a single reservation system for the first time since its merger with AirTran in 2011. Southwest rolled out the Amadeus system in 2014 for its international sales and operations, and also retired AirTran’s legacy system in November of that year. However, it continued to use a legacy system for its domestic bookings. It had not seen any major issues involving the change by the afternoon of May 9. <br/>
https://portal.staralliance.com/cms/news/hot-topics/2017-05-10/unaligned/southwest-transitions-to-amadeus-system
https://portal.staralliance.com/cms/logo.png
Southwest transitions to Amadeus system
Southwest began operating all of its flights under its Amadeus reservation system May 9. The carrier has already done most of the heavy lifting to move to the new system, but the cutover marks a major milestone in its multiyear effort to update and simplify its booking technology. The airline will move to a single reservation system for the first time since its merger with AirTran in 2011. Southwest rolled out the Amadeus system in 2014 for its international sales and operations, and also retired AirTran’s legacy system in November of that year. However, it continued to use a legacy system for its domestic bookings. It had not seen any major issues involving the change by the afternoon of May 9. <br/>
