Air Canada resolves IT issues following ‘worldwide’ systems outage

Air Canada late Monday was working to clear a backlog of passengers following what the carrier termed “computer-telecommunications issues” that affected both domestic and international flights. “The computer and telecommunications issues affecting our operations have been resolved and we apologise for any inconvenience this situation has caused,” Air Canada president Ben Smith said Monday afternoon. Tweets from several Air Canada hubs, including Toronto Pearson and Vancouver International airports, called the issue a “worldwide” outage. Toronto noted the issue was affecting the airport’s Flight Information Display System. Two hours after the airline's first tweet, Air Canada followed up on Twitter, reporting that “airport systems, check-in & customer call centres are now all back online.” <br/>