More smiles with Thai Smile

Thai Smile sets out to provide greater convenience to passengers with disabilities and special needs with the installation of wheelchairs in cabins on all 20 of its airliners. The safety instructions are now also in Braille in order to facilitate the visually impaired and the crews have been trained to sign safety regulations to the hearing impaired. “We have long provided a wheelchair within the airport until boarding and a High Lift service to take passengers with wheelchairs, Now we also have wheelchairs in the cabin to facilitate the movement of passengers within all aircraft,” says Nednapang Teeravas, chief customer service officer. Other special services for passengers include pre-ordering of special meals (vegetarian, for children) to be served on board. <br/>
The Nation
http://www.nationmultimedia.com/detail/thailand/30342284
4/2/18