British Airways boss says 2-hour Heathrow passport queues unacceptable

Two hour-long queues for passport checks at London Heathrow are unacceptable and improvements are needed if Britain wants to show it is open for business after it leaves the EU, the CE of British Airways said. Monday, BA boss Alex Cruz said that queues at border controls at Heathrow were significantly worse than at other major world airports. He called on interior minister Sajid Javid to take "immediate action to address this border farce". His intervention came after reports that Britain was considering setting up designated lanes for British passport holders at UK airports after Britain leaves the EU. Two-hour queues have become normal at Heathrow for those visiting Britain from outside the European Economic Area Cruz said, despite a target that the waiting time should be no more than 45 minutes. <br/>