Airlines' 'evil' booking algorithms are splitting up families for profit

Airlines have been called out for splitting up families on flights to force them to pay more to sit together. UK business secretary Greg Clark slammed airlines for using "evil algorithms" targeting families to maximise profit. Several budget airlines have been accused of allocating families seats that are not next to each other so they will stump up the cash to pay for allocated seats that are together. Clark has said that it is "not fair" that airlines are using these algorithms to detect people with the same surnames to sit them apart. He also added that carriers were doing it so passengers are "essentially nudged to pay more to sit together". His comments come just months after the CAA launched an investigation into seating policies after it was revealed that around 38m passengers have been caught up in a NZ$800m airline seat booking racket. <br/>
New Zealand Herald
https://www.nzherald.co.nz/travel/news/article.cfm?c_id=7&objectid=12136033
10/3/18