Primera Air collapse: Passengers demand investigation into failed carrier

As passengers and staff left stranded by the collapse of Primera Air try to find a way home, the Transport Select Committee has been asked to investigate the airline’s failure. The airline has blamed late deliveries of aircraft from Airbus for the failure. But passengers who had advance bookings with Primera Air, or who are owed money following disruption earlier in the summer, are demanding that MPs investigate what went wrong. While Primera Air was flying, the airline told travellers: “In case of cancellation we will ensure passengers are rebooked onto alternative flights or given a refund within 24 hours.” But there is evidence that travellers were instead told to book with other airlines at their own expense, with the promise that Primera Air would provide a refund. Subsequent efforts to reclaim the cost usually failed. <br/>