American Airlines makes on-time reliability a 2019 focus
American Airlines’ two top executives, CE Doug Parker and president Robert Isom, plan to make on-time reliability a major focus for the airline in 2019. That was made abundantly clear to more than 120,000 AA employees in a year-end memo this past week. While AA by no means ignored on-time performance in 2018, technical glitches and some really bad weather at the airline’s largest hubs caused AA’s on-time performance to falter — badly at times — during the year about to end. But Parker and Isom think 2019 stands to yield much better on-time results. For one thing, the carrier completed full integration of its legacy American Airlines and US Airways flight attendant groups into a single operational unit in October. <br/>
https://portal.staralliance.com/cms/news/hot-topics/2019-01-03/oneworld/american-airlines-makes-on-time-reliability-a-2019-focus
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American Airlines makes on-time reliability a 2019 focus
American Airlines’ two top executives, CE Doug Parker and president Robert Isom, plan to make on-time reliability a major focus for the airline in 2019. That was made abundantly clear to more than 120,000 AA employees in a year-end memo this past week. While AA by no means ignored on-time performance in 2018, technical glitches and some really bad weather at the airline’s largest hubs caused AA’s on-time performance to falter — badly at times — during the year about to end. But Parker and Isom think 2019 stands to yield much better on-time results. For one thing, the carrier completed full integration of its legacy American Airlines and US Airways flight attendant groups into a single operational unit in October. <br/>
