Delta’s test of free in-flight Wi-Fi may shame other airlines into offering service
Inmarsat’s latest Inflight Connectivity Survey found that more than half (55%) of all airline passengers considered inflight Wi-Fi to be a crucial amenity. And almost as many (53%) said they’d be willing to forgo an alcoholic drink, tea, coffee, and other in-flight amenities in exchange for Wi-Fi access. As Delta Air Lines takes its first steps towards offering free Wi-Fi with a 2-week pilot test that began May 13, the carrier could ratchet up pressure for other airlines to make the service more widespread. Delta’s test of free Wi-Fi means the service is available on around 55 domestic short-, medium- and long-haul flight segments a day. “Customers are accustomed to having access to free Wi-Fi during nearly every other aspect of their journey, and Delta believes it should be free when flying, too,” said the airline <br/>
https://portal.staralliance.com/cms/news/hot-topics/2019-05-21/sky/delta2019s-test-of-free-in-flight-wi-fi-may-shame-other-airlines-into-offering-service
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Delta’s test of free in-flight Wi-Fi may shame other airlines into offering service
Inmarsat’s latest Inflight Connectivity Survey found that more than half (55%) of all airline passengers considered inflight Wi-Fi to be a crucial amenity. And almost as many (53%) said they’d be willing to forgo an alcoholic drink, tea, coffee, and other in-flight amenities in exchange for Wi-Fi access. As Delta Air Lines takes its first steps towards offering free Wi-Fi with a 2-week pilot test that began May 13, the carrier could ratchet up pressure for other airlines to make the service more widespread. Delta’s test of free Wi-Fi means the service is available on around 55 domestic short-, medium- and long-haul flight segments a day. “Customers are accustomed to having access to free Wi-Fi during nearly every other aspect of their journey, and Delta believes it should be free when flying, too,” said the airline <br/>
