Even India’s most punctual airline is late a third of the time
When flying domestically, all airlines in the country are late at least a third of the time, data from the DGCA show. By comparison, the world’s most punctual airline, Panama’s Copa Airlines, is on time 9 out of 10 times. The DGCA’s analysis of on-time-performance across 4 metros—Mumbai, Delhi, Bengaluru, and Hyderabad—in November revealed that 2 in 3 delays were “reactionary,” or due to the delayed arrival of aircraft from the previous sector. The total number of complaints received across airlines in the month of November was 932, according to DGCA data. On average, the number of complaints per 10,000 passengers during the time period was around 0.72. Air Deccan fared the worst at 42.6. Nearly half of all complaints were due to “flight problems.” <br/>
https://portal.staralliance.com/cms/news/hot-topics/2019-12-17/general/even-india2019s-most-punctual-airline-is-late-a-third-of-the-time
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Even India’s most punctual airline is late a third of the time
When flying domestically, all airlines in the country are late at least a third of the time, data from the DGCA show. By comparison, the world’s most punctual airline, Panama’s Copa Airlines, is on time 9 out of 10 times. The DGCA’s analysis of on-time-performance across 4 metros—Mumbai, Delhi, Bengaluru, and Hyderabad—in November revealed that 2 in 3 delays were “reactionary,” or due to the delayed arrival of aircraft from the previous sector. The total number of complaints received across airlines in the month of November was 932, according to DGCA data. On average, the number of complaints per 10,000 passengers during the time period was around 0.72. Air Deccan fared the worst at 42.6. Nearly half of all complaints were due to “flight problems.” <br/>
