Ryanair CMO steps down
Ryanair’s chief marketing officer, Kenny Jacobs, is leaving the airline after six years in the role. Jacobs joined the carrier in January 2014. He was previously CMO at price-comparison website Moneysupermarket. The move follows the departure of Ryanair’s COO, Peter Bellew, who left the airline at the end of 2019 and joined UK-based rival EasyJet. Jacobs spearheaded Ryanair’s “Always Getting Better” campaign, which set out to improve the airline’s reputation for customer service.<br/>
https://portal.staralliance.com/cms/news/hot-topics/2020-02-11/unaligned/ryanair-cmo-steps-down
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Ryanair CMO steps down
Ryanair’s chief marketing officer, Kenny Jacobs, is leaving the airline after six years in the role. Jacobs joined the carrier in January 2014. He was previously CMO at price-comparison website Moneysupermarket. The move follows the departure of Ryanair’s COO, Peter Bellew, who left the airline at the end of 2019 and joined UK-based rival EasyJet. Jacobs spearheaded Ryanair’s “Always Getting Better” campaign, which set out to improve the airline’s reputation for customer service.<br/>
