Southwest wants you to report 'unwelcome behavior'
Southwest is asking passengers to report any "unwelcome behaviour" on their airplanes to the flight attendants on duty. As of January 22, it's now part of the airline's required pre-flight emergency briefing and demonstration, right after the instructions about operating oxygen masks. "We are here for your comfort and safety," said the flight attendant on the ground at Hartsfield-Jackson Atlanta International Airport in Georgia. "Please report any unwelcome behaviour to your flight attendant. Thank you for your attention." "This change reflects Southwest's commitment to ensuring a safe and welcoming environment at all times," a Southwest spokesman said, confirming the language had recently been added to the airline's pre-flight briefing. The airline wants to remind customers that their flight attendants, who are known throughout the industry for making their flights fun, "are an approachable, professional resource for reporting any unwelcome behaviours or conduct during a flight," Parrish said. Southwest's flight attendants have established procedures, which may include re-seating a customer away from the person exhibiting the "unwelcome behavior," requesting that the offending customer stop whatever offensive behaviour they're doing, notifying the captain and seeking law enforcement assistance upon landing, Parrish said.<br/>
https://portal.staralliance.com/cms/news/hot-topics/2020-02-11/unaligned/southwest-wants-you-to-report-unwelcome-behavior
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Southwest wants you to report 'unwelcome behavior'
Southwest is asking passengers to report any "unwelcome behaviour" on their airplanes to the flight attendants on duty. As of January 22, it's now part of the airline's required pre-flight emergency briefing and demonstration, right after the instructions about operating oxygen masks. "We are here for your comfort and safety," said the flight attendant on the ground at Hartsfield-Jackson Atlanta International Airport in Georgia. "Please report any unwelcome behaviour to your flight attendant. Thank you for your attention." "This change reflects Southwest's commitment to ensuring a safe and welcoming environment at all times," a Southwest spokesman said, confirming the language had recently been added to the airline's pre-flight briefing. The airline wants to remind customers that their flight attendants, who are known throughout the industry for making their flights fun, "are an approachable, professional resource for reporting any unwelcome behaviours or conduct during a flight," Parrish said. Southwest's flight attendants have established procedures, which may include re-seating a customer away from the person exhibiting the "unwelcome behavior," requesting that the offending customer stop whatever offensive behaviour they're doing, notifying the captain and seeking law enforcement assistance upon landing, Parrish said.<br/>