Family ordered off WestJet flight after mask issue

A conflict between a WestJet flight crew and a family of four ended in the cancellation of a flight to Toronto earlier this week. It started when the family was asked to help their children, aged three and 19 months put on their masks. WestJet’s mask policy all people over the age of two must wear a mask on its flights. The father said they tried to comply, but his 19-month-old had never worn a mask and became agitated and vomited in it. He said that’s when crews called Calgary police to help take the family off the flight, which was eventually cancelled. Last month, WestJet announced a zero-tolerance policy on all its flights, meaning all guests are required to wear masks. Penalties for not complying could include a 12-month ban on all WestJet flights. “Masks are mandated by our regulator and the vast majority of our guests are happy to keep themselves and each other safe by complying,” said WestJet CEO Ed Sims.<br/>