UK: Third of flights delayed in 2022
More than a third of UK flights were delayed last year, according to the aviation regulator. The Civil Aviation Authority said travel operators' performance had been affected by the challenges they faced in the first half of 2022. Only 63% of flights departed or arrived in the UK within 15 minutes of their scheduled time. This was down from 75% in 2019, the last year before the pandemic. Having shed thousands of jobs during the worst of the pandemic, many aviation businesses including airports couldn't get new staff in place quickly enough. Many passengers experienced queues, delays, or cancellations. Heathrow and Gatwick airports then introduced limits on numbers over the summer peak, and a number of airlines scaled back their schedules. A spokesperson for Airlines UK, the trade body for UK-registered carriers said "the whole industry knows how important punctuality is for customers. Last year was not representative due to the late unwinding of Covid restrictions which required a very steep ramp up." They added "since then, the whole industry has invested huge resources into increased resilience for this summer".<br/>
https://portal.staralliance.com/cms/news/hot-topics/2023-03-23/general/uk-third-of-flights-delayed-in-2022
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UK: Third of flights delayed in 2022
More than a third of UK flights were delayed last year, according to the aviation regulator. The Civil Aviation Authority said travel operators' performance had been affected by the challenges they faced in the first half of 2022. Only 63% of flights departed or arrived in the UK within 15 minutes of their scheduled time. This was down from 75% in 2019, the last year before the pandemic. Having shed thousands of jobs during the worst of the pandemic, many aviation businesses including airports couldn't get new staff in place quickly enough. Many passengers experienced queues, delays, or cancellations. Heathrow and Gatwick airports then introduced limits on numbers over the summer peak, and a number of airlines scaled back their schedules. A spokesperson for Airlines UK, the trade body for UK-registered carriers said "the whole industry knows how important punctuality is for customers. Last year was not representative due to the late unwinding of Covid restrictions which required a very steep ramp up." They added "since then, the whole industry has invested huge resources into increased resilience for this summer".<br/>
