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CrowdStrike moves to dismiss Delta Air Lines suit, citing contract terms

CrowdStrike moved Monday evening to dismiss Delta Air Lines’ lawsuit around the July cybersecurity outage that led to canceled flights and stranded passengers, arguing that the airline’s litigation was an attempt to circumvent the contract between the two companies. The agreement between CrowdStrike and Delta includes a clause limiting CrowdStrike’s liability and a cap on damages, which the cybersecurity provider says Delta is now trying to skirt. CrowdStrike also argued in its filing that Georgia law prevents Delta from converting a breach of contract into tort claims. Delta is based in Atlanta. “As an initial matter, Georgia’s economic loss rule specifically precludes Delta’s efforts to recover through tort claims the economic damages it claims to have suffered,” CrowdStrike wrote. Delta said the July cybersecurity outage cost the company more than $500m in canceled flights, refunds and passenger accommodations. It is seeking to recoup those costs from CrowdStrike through the suit. But the damage done to Delta’s reputation as a premium carrier can’t yet be quantified, nor has the impact of a Department of Transportation investigation into Delta over the outage. Delta continues to rely on CrowdStrike services following the outage, likely because it is extremely difficult to change cybersecurity providers in systems as large and complicated as Delta’s. Still, CrowdStrike said it moved quickly to try and help Delta — offers the cybersecurity company says were rebuffed. “We are good for now,” one message from a Delta executive cited by CrowdStrike read. The cybersecurity company said its executives were in close contact on the day of the outage. “Delta repeatedly rebuffed any assistance from CrowdStrike or its partners,” CrowdStrike wrote.<br/>

Garuda Indonesia uses intelligent pricing to drive revenue

Sabre Corporation has announced a strategic partnership with Garuda Indonesia to enhance the airline’s fare management capabilities. The agreement will see the Indonesian national carrier adopt Sabre’s advanced suite of pricing tools, a key step in its broader strategy to modernise operations and remain competitive in a rapidly evolving aviation market. Garuda Indonesia’s decision to implement Sabre’s Fare Manager, Contract Manager, and Fares Optimiser underscores the airline’s commitment to overcoming longstanding challenges in fare management, which have grown increasingly complex in the post-pandemic travel landscape. These cutting-edge solutions are designed to help airlines reduce inefficiencies, capture revenue opportunities, and respond dynamically to fluctuating market conditions. With Sabre’s technology, Garuda Indonesia aims to address a critical industry issue: revenue leakage caused by outdated or manual fare management processes. By automating these systems, Sabre’s tools enable airlines to eliminate errors, streamline workflows, and ensure that pricing strategies align with real-time market demands.<br/>