Scoot apologises after KL-bound flight took off 1½ hours earlier than scheduled on Nov 1
Budget carrier Scoot has apologised after one of its flights took off from Changi Airport about 1½ hours earlier than scheduled on Nov 1. Scoot Flight TR456 was originally scheduled to depart from Singapore for Kuala Lumpur at 4.50am. But the flight was rescheduled and departed earlier at 3.21am due to “operational reasons”, Scoot said on Dec 19 in response to queries from The Straits Times. The budget airline did not say whether it had informed passengers about the retimed flight well ahead of departure time. It also did not state the number of passengers who did not make the 3.21am flight. It said that the passengers who did not take the earlier flight were placed on Singapore Airlines Flight SQ104, which left for Kuala Lumpur at 7.04am on the same day. “We sincerely apologise to all affected customers for the disruption and inconvenience caused,” Scoot said.<br/>
https://portal.staralliance.com/cms/news/hot-topics/2024-12-20/unaligned/scoot-apologises-after-kl-bound-flight-took-off-11-2-hours-earlier-than-scheduled-on-nov-1
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Scoot apologises after KL-bound flight took off 1½ hours earlier than scheduled on Nov 1
Budget carrier Scoot has apologised after one of its flights took off from Changi Airport about 1½ hours earlier than scheduled on Nov 1. Scoot Flight TR456 was originally scheduled to depart from Singapore for Kuala Lumpur at 4.50am. But the flight was rescheduled and departed earlier at 3.21am due to “operational reasons”, Scoot said on Dec 19 in response to queries from The Straits Times. The budget airline did not say whether it had informed passengers about the retimed flight well ahead of departure time. It also did not state the number of passengers who did not make the 3.21am flight. It said that the passengers who did not take the earlier flight were placed on Singapore Airlines Flight SQ104, which left for Kuala Lumpur at 7.04am on the same day. “We sincerely apologise to all affected customers for the disruption and inconvenience caused,” Scoot said.<br/>