Passengers kicked off flight with nowhere to go in travel nightmare: ‘People out on the streets like animals’

Hundreds of JetBlue passengers were put “out on the street like animals” after their flight home to Boston from Turks and Caicos was delayed by 24 hours by the airline, they claim. The airline did not provide any arrangements for the travelers, who say they were “traumatized” after being kicked out of the airport with their families on Saturday night. One passenger, Marty, told Boston 25 News: “To put people out on the streets like animals was definitely something that I’ll never forget for the rest of my life.” Marty said his children were exhausted after their flight was already delayed several hours on Saturday. He said it was extremely difficult to find a place to stay, as there were no hotel rooms available at such short notice that night. In a statement, JetBlue said the significant delay on the flight was caused by “heavy air traffic control congestion and extended holding” and apologized to those affected for the “frustrating situation.” “While the delay was created by circumstances beyond JetBlue’s control, we understand the impact this disruption had on our customers’ plans,” the statement said. The airline added that passengers were able to submit reimbursement requests for any “out-of-pocket expenses” during the delay and would be providing each customer with a $200 travel credit.<br/>