WestJet apologizes to Regina couple after security scare at Vegas airport

WestJet has apologized for after a Regina couple was detained by border security on trip to Las Vegas. Lorna Evans, along with her husband and several other passengers, walked off a direct WestJet flight from Regina to Las Vegas in December, but when they got off the plane they were greeted with locked doors and there were no staff members around to help. She said the group of passengers went through the wrong door when they were attempting to reach customs. “Our records indicate that upon arrival in Las Vegas, some guests exited through the wrong door, sounding the alarm,” a statement from WestJet noted. “Guests were redirected to proceed through the customs area.” But Evans said that was not the case. She said they didn’t hear an alarm, and they went through the door hoping to find the nearest border security agent to direct them through customs. Instead, she said a border security agent told them they had illegally crossed in the United States. “It was a terrifying experience that should have never happened,” Evans said. “WestJet staff should have stayed and completed their job that evening.”<br/>