Upbeat CE promises United will become world’s best airline
An upbeat and energised United Airlines CE Oscar Munoz told a New York audience Thursday that his company’s mission was to become the best airline in the world. Munoz touched briefly on the April 9 incident in which a passenger was injured when he was forcibly dragged off a United Express aircraft to make room for crew, but the main focus of his June 15 speech at the Wings Club in New York was his aspirations for United’s future. Sounding confident and positive about United’s future, even making jokes and giving some personal insights into his journey since becoming the airline’s CE in 2015, Munoz said the big takeaways were that “our mission is very clear—to be the best employer, have the best customer service and to become the best airline in the world.” <br/>
https://portal.staralliance.com/cms/news/hot-topics/2017-06-16/star/upbeat-ce-promises-united-will-become-world2019s-best-airline
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Upbeat CE promises United will become world’s best airline
An upbeat and energised United Airlines CE Oscar Munoz told a New York audience Thursday that his company’s mission was to become the best airline in the world. Munoz touched briefly on the April 9 incident in which a passenger was injured when he was forcibly dragged off a United Express aircraft to make room for crew, but the main focus of his June 15 speech at the Wings Club in New York was his aspirations for United’s future. Sounding confident and positive about United’s future, even making jokes and giving some personal insights into his journey since becoming the airline’s CE in 2015, Munoz said the big takeaways were that “our mission is very clear—to be the best employer, have the best customer service and to become the best airline in the world.” <br/>
